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ICYLAX uses a 16-channel digital processor with intelligent noise reduction to bring voices forward. You get Quiet / Noisy / Tinnitus modes, auto on/off when removing/placing in the case, and Bluetooth 5.0 app controls. The CIC/BTE design is compact, natural-sounding, and discreet.
Yes. Switch to Noisy mode to reduce background sound and emphasize speech so you can follow conversations without blasting the volume. Note: it reduces noise; it’s not total noise cancellation.
Very. The behind-the-ear/CIC fit is lightweight and low-profile. Medical-grade silicone tips in multiple sizes (S/M/L) keep a secure seal for long wear and help reduce feedback.
A 2-hour charge ≈ 25–30 hours of use. The charging case provides 4–5 extra recharges (multi-day power). LED indicators show battery levels at a glance.
- Fully charge the case and both devices.
- Choose ear tips that seal well (S/M/L) for better sound and less whistling.
- Pair via Bluetooth 5.0 and open the ICYLAX app to adjust volume/EQ, pick modes, and save a profile.
Bluetooth 5.0 supports app control (EQ, left/right volume, modes, battery check) and calling convenience. Media streaming depends on your phone model—use a recent iOS/Android device, enable Bluetooth audio permissions, and keep firmware updated.
- Use the correct ear-tip size for a tight seal.
- Avoid covering mic ports; keep the devices dry.
- Replace wax guards regularly and keep volume moderate.
- Wipe daily; keep moisture away—don’t shower or swim with them.
- Replace ear tips & wax guards when dirty or worn.
- Store in the charging case when not in use.
- Left & right ICYLAX hearing aids
- LED charging case + USB-C cable
- Ear tips (S/M/L), spare wax guards, cleaning brush
- Quick-start guide + app access
30-day satisfaction guarantee: If you’re not happy, request a return or exchange within 30 days of delivery (unused, undamaged, all accessories & original packaging). Contact admin@icylax.com or +1 (317) 384-7970. Refunds go back to the original payment method in 5–7 business days after inspection.
Processing: 1–3 business days. Estimated delivery:
- US & Canada: 5–8 business days
- UK & Europe: 7–10 business days
- Australia & New Zealand: 7–10 business days
- Rest of World: 7–10 business days
Timing may vary due to customs, peak seasons, or carrier delays.