HICYLAX Connect™ — Crystal-clear conversations without strain, in minutes | Free U.S. Shipping & Fast Shipping
Missing words in noisy places?ICYLAX Connect™ brings voices forward—Bluetooth calls, app-tuned sound, and all-day comfort.
- 🔈 Hear voices, not noise — speech enhancement & noise reduction.
- 🩺 All-day comfort — medical-grade silicone, secure & discreet.
- 🔋 2-hr charge → 60-hr use — LED case shows power.
- 📱 Simple setup + app — auto on/off, Bluetooth calls, personal tuning.
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Product Description
Product Description
Powered by advanced digital processing and Bluetooth 5.0, ICYLAX Connect™ enhances speech while reducing background noise so conversations feel natural—even in busy places. The medical-grade, ergonomic design sits comfortably and discreetly, while the LED charging case delivers up to 60 hours of use from a quick 2-hour charge. Simple auto on/off plus app controls make it senior-friendly and truly personal.
Customer Service
Customer Service
We're here to help with any questions about your order!
📍 Address:
124 NE Anderson St, Burleson, Texas 76028, United States
✉️ Email:
admin@icylax.com
📞 Phone:
+1 (317)-384-7970
💬 Support Hours:
Mon–Fri, 9am–5pm (CST)
Return Policy
Return Policy
Return & Refund Policy — ICYLAX
✅ 30-Day Satisfaction Guarantee
If you’re not completely happy with your ICYLAX™ hearing aids or accessories, you may request a return or exchange within 30 days of delivery—no hard feelings.
Eligibility
Items must be unused, undamaged, and returned with all accessories in the original packaging.
Return must be initiated within 30 days of delivery.
Proof of purchase (order confirmation/receipt) is required.
How to Start
📩 Email: admin@icylax.com
📞 Phone: +1 (317)-384-7970
Include your order number and a brief reason for the return. We’ll reply with simple instructions and the correct return authorization & address (please don’t ship back without this step).
ICYLAX HUB
124 NE Anderson St, Burleson, Texas 76028, United States
Refunds
Issued to the original payment method after we receive and inspect your return.
Please allow 5–7 business days for the credit to appear on your statement.
Exchanges
Gladly provided subject to availability. If the requested item is out of stock, we’ll process a refund instead.
Return Shipping Costs
Customer-paid unless the item arrived damaged, defective, or incorrect—in those cases we cover return shipping and send a replacement at no extra cost.
For damaged/defective items, please contact us as soon as possible (photos help speed things up).
Non-Returnable Items
Gift cards and final-sale/clearance items.
For hygiene reasons, opened/used ear tips are not returnable unless faulty.
🛡️ Shop with confidence. Real support, clear policies, and a team that’s here to help—so trying ICYLAX is truly risk-free.
This offer is for limited time only! Buy before price increase.
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Brody · Florida
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Hear Voices, Not Noise
Crowded rooms and cafés used to drown out the words that matter. Our speech-first processing and noise reduction bring voices forward so you follow every line—without cranking the volume. Unlike old bulky aids that whistle and distort, ICYLAX stays clear and steady.
Comfort You Forget About
Irritation and slipping fits make people stop wearing hearing aids. Medical-grade silicone and lightweight design keep ICYLAX secure and comfortable for hours, with multiple tip sizes for a snug, discreet fit. It feels natural—so you actually use it.
60 Hours on a 2-Hour Charge
Dead batteries and constant replacements are a pain. The LED display charging case shows power at a glance and delivers up to 60 hours of listening from a fast 2-hour charge—no tiny disposable cells, no guesswork.
Simple Setup, Smart Control
Complicated menus create frustration. ICYLAX auto-powers on/off, pairs quickly via Bluetooth 5.0, and lets you personalize sound in the app for calls, TV, or outdoor settings. It’s easier than traditional models and adapts to your day in seconds.
ICYLAX uses speech-first processing and adaptive noise reduction to bring voices forward in busy places. With Bluetooth 5.0 and app control, you can personalize volume, profiles, and EQ from your phone in minutes—no clinic visit required.
- Fully charge the case and devices.
- Select ear tips that seal comfortably (S/M/L included).
- Download the ICYLAX app, pair via Bluetooth, then follow the in-app steps to personalize your sound.
- Switch modes as needed (Conversation, TV, Outdoors, Restaurant) and fine-tune left/right volume.
Yes. ICYLAX features adaptive noise reduction and feedback suppression to reduce whistling and soften unwanted ambient noise, keeping speech clear and steady.
Absolutely. The app lets you adjust left/right volume, switch listening modes, tweak the EQ, check battery levels, and save custom presets for different places.
ICYLAX pairs via Bluetooth 5.0 for app control and calling convenience. Media streaming support may vary by phone model—use a recent iOS/Android device and enable Bluetooth audio in settings for best results.
A quick 2-hour charge delivers up to 60 hours of use. The LED display charging case shows power at a glance—just dock the aids when not in use.
Yes. Medical-grade silicone tips and a lightweight, low-profile design keep ICYLAX secure and comfortable for hours. Multiple tip sizes help you get a snug, discreet fit.
- Wipe the devices daily with a dry cloth.
- Replace wax guards and ear tips as needed.
- Keep them dry—avoid showering or swimming while wearing.
- Store in the charging case when not in use.
30-Day Satisfaction Guarantee: If you’re not completely satisfied, request a return or exchange within 30 days of delivery. Items must be unused, undamaged, and in original packaging with proof of purchase.
Email admin@icylax.com or call +1 (317)-384-7970 with your order number. We’ll provide simple instructions and the correct return address.
Processing time: 1–3 business days. Estimated delivery:
- US & Canada: 5–8 business days
- UK & Europe: 7–10 business days
- Australia & New Zealand: 7–10 business days
- Rest of World: 7–10 business days
Times may vary due to demand, customs, or carrier delays. International orders may incur duties/VAT per local rules.
- Left & right ICYLAX hearing aids
- LED display charging case + USB-C cable
- Ear tips (S/M/L), spare wax guards, cleaning brush
- Quick start guide + access to the ICYLAX app