AS SEEN ON

WHY SHOP WITH ICYLAX
Hearing Clarity Icon
Clear Hearing
Discreet, comfortable hearing aids designed to keep you connected with family and friends.
Ice Maker Icon
Perfect Nugget Ice
Up to 38 lbs of chewable, “Sonic-style” ice every day—always fresh, always ready.
Reliability Icon
Easy & Reliable
Smart features, simple setup, and self-clean cycles—technology built for everyday living.
Support Icon
Trusted Support
Fast shipping, easy returns, and caring customer service—shop with confidence.

Clarity You Can Feel


See how everyday listening gets easier. Before: strain and guesswork. After: natural, balanced sound and confident conversations wherever you are.

Before
After
SHOP NOW
FAQs – ICYLAX HUB
🔄 What is your return policy?
30-Day Satisfaction Guarantee
If you're not completely satisfied, you can request a return or exchange within 30 days of delivery for hearing aids and accessories.
📝 What are the return conditions?
  • Items must be unused, in original condition and packaging.
  • Returns must be initiated within 30 days of delivery.
  • Proof of purchase (order confirmation or receipt) is required.
🚚 How do I start a return?
Email admin@icylax.com or call +1 (317)-384-7970 with your order number and reason for return.
We’ll send step-by-step instructions and confirm the correct return address before you ship anything back.
💸 When will I get my refund?
Refunds are issued to your original payment method after we receive and inspect the item(s). Please allow 5–7 business days for the credit to appear.
🔄 Can I exchange my item?
Yes—exchanges depend on availability. If the requested item is out of stock, we’ll issue a refund instead.
📦 Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we’ll cover return shipping and send a replacement at no extra cost.
🛠️ What if my item is damaged or defective?
Contact us right away (include photos if possible). We’ll arrange a replacement or full refund—no hassle.
🚫 Which items cannot be returned?
Gift cards and clearance items are final sale and non-returnable. Any exclusions are clearly shown on the product page.
🏠 Where do I send my return?
We’ll confirm the return address when you contact us. Our hub:
ICYLAX HUB
124 NE Anderson St, Burleson, Texas 76028, United States
🚚 What is your shipping policy?
Processing Time: Orders ship within 1–3 business days.

Estimated Shipping Times:
🇺🇸 US & Canada: 5–8 business days
🇬🇧 UK & Europe: 7–10 business days
🇦🇺 Australia & New Zealand: 7–10 business days
🌐 Rest of World: 7–10 business days

Delivery times are estimates and can vary due to demand, customs processing, or carrier delays. Thanks for your patience—we’ll keep you updated.
💲 How much is shipping?
Shipping costs are calculated at checkout based on your address and the method selected.
📦 How do I track my order?
You’ll receive a tracking number via email as soon as your order ships, so you can follow it every step of the way.
🛃 Do I need to pay customs or duties?
International orders may be subject to customs duties, VAT, or local taxes. These charges are the customer’s responsibility.
❓ Need more help?

WHAT OUR CUSTOMERS HAVE TO SAY

★★★★★

Exceeded my expectations!

“I was skeptical at this price, but the sound is crisp and there’s no feedback. These hearing aids made conversations with my family so much easier.”

— Vic M.
★★★★★

Perfect nugget ice at home

“We use it daily. Fast, chewable ice for sodas and cocktails—no more store runs. Couldn’t be happier.”

— Lauren
★★★★☆

Clear, comfortable, easy to use

“Fits well and the app settings help a lot. Big difference for TV and phone calls.”

— Steven H.
★★★★★

So much ice—so quick

“Makes plenty of nugget ice for parties. Cleaning cycle is simple and it looks great on the counter.”

— Sherri